We are committed to providing you with the best shopping experience and ensuring your rights as a customer.
In Al daman Candle Auto parts, we are committed to providing you with the best shopping experience and ensuring your rights as a customer. We offer a fair and clear return policy to protect your rights as a customer.
7 days from the purchase date
All mechanical and structural parts48 hours from the purchase date
Due to their sensitive nature and quick deterioration14 days from the purchase date
Immediate and free return with proof of defectThe part must be in its original condition without opening or using
The original box must be intact with all accessories and documents
The original receipt must be provided or an electronic copy of it
No damage or scratches or signs of installation on the part
Any part that has been opened or installed or used
Parts that were ordered specifically according to the customer's specifications
Oils, filters, coolant fluids, and consumable materials
Parts included in special offers or discounts (unless defective)
In case of a manufacturer's defect or damage during shipping (within 14 days)
Free 100%Replacement with another part of the same value or higher with payment of the difference
Best OptionObtain a store credit that can be used in future purchases (valid for 6 months)
Greater FlexibilityReturn the amount with a 15% administrative fee (in case of no defect)
15% DiscountContact us via phone or email
Submit the invoice number and reason for return
The part will be inspected by a qualified technician
Receive your payment or replacement part
Our team is ready to help you at any time